Collect and Measure Reviews at the Point of Service
Learn why brands like Subway, 4C Medical, Someburros, Pita Jungle, Bayless Healthcare, Hyatt Regency and others chose our simple, super fast rating kiosk!
The ServiceGuru Kiosk captures customer feedback at the point of interaction, making it simple to collect valuable and actionable feedback about your staff and business.
So simple to setup you will be up and running in just 30 minutes. We set it all up for you!
See who your top performers are and who needs additional training. Multi-location comparison reports available.
Why Use Our Kiosk
More reasons to use our Kiosk:
- Collect More Feedback
- Reduce Bad Online Reviews
- Actionable Data
- Faster Resolution
With immediate customer feedback businesses are able to more quickly respond to both positive and negative reviews.
Employees can aggregate their reviews into a Service Resume®.
You have questions? We have the answers.
We have compiled a list of our most frequently asked questions and answered them to help you better understand our kiosk system.
How long does it take to be up and running?
It only takes 30 minutes to setup and go live.
We have multiple locations. Do you have volume discounts?
We are happy to extend multi unit discounts. For more information, please contact us HERE.
Does the kiosk work in all business locations?
Anywhere that has foot traffic is a great place for a ServiceGuru kiosk. We have customers in: Retail, medical offices, hotels, restaurants (full service, fast casual and quick service), sports facilities, family entertainment centers and can even be used at special events to collect feedback, emails or mobile numbers for marketing efforts.
Do you offer a free trial or a way to see the kiosk in action?
Yes! We are happy to schedule a demo customized for your business and extend a free 30 day full-feature trial in your business location.
Is power or WiFi required for the kiosk?
For the best results the kiosk should be connected to power and WiFi but we can evaluate your situation and provide alternative solutions.
Do you provide assistance to configure the kiosk to work in our business?
Pita Jungle is a full service Mediterranean concept restaurant with 21 locations.
ResultsThe following results were realized during the first 7-weeks of Kiosk operation at a single location.
# of Reviews obtained from all other online review platforms combined.
# of Reviews obtained from the ServiceGuru Kiosk
X (times) Increase In the Number of Reviews
– Velvet, West Lake Ace Hardware
– Stephanie, AZ on the Rocks