Kiosk Features

Quickly measure your customers experience.

The ServiceGuru Kiosk captures customer feedback at the point of interaction, making it simple to collect valuable and actionable feedback about your staff and business.

Why Use Our Kiosk

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Customized Attributes

Measure positive, neutral and negative attributes that affect your business.

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Easy Setup

So simple to setup you will be up and running in just 30 minutes. We set it all up for you!

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Robust Reporting

See who your top performers are and who needs additional training. Multi-location comparison reports available.

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Highly Customizable

Use your branding and terms throughout the entire experience.

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Get More Online Reviews

Easily get your customers to leave positive reviews online via Google, Facebook, Yelp! or other sites.

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Measure and Store

Collect actionable feedback from customers about their experience.

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Build Contact List

Allow customers to opt-in for special offers and marketing campaigns.

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Private Reviews

Reviews are kept offline and private until you want to make them public.

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Motivate Employees

Recognize top performers and identify potential service issues sooner.

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Survey Your Customers

Ask customers multiple choice, yes or no, open ended or ask for sentiment responses to gain valuable and actionable insight.

Why Use Our Kiosk

With our Kiosk, you collect feedback at the point of experience as it happens. The kiosk is simple and fast, making it easier for your customers to review.

More reasons to use our Kiosk:

Collect More Feedback
Reduce Bad Online Reviews
Actionable Data
Faster Resolution

With immediate customer feedback businesses are able to more quickly respond to both positive and negative reviews.

Employees can aggregate their reviews into a Service Resume®.

FAQ

You have questions? We have the answers.

We have compiled a list of our most frequently asked questions and answered them to help you better understand our kiosk system.

View Pricing

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How long does it take to be up and running?

It only takes 30 minutes to setup and go live.

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We have multiple locations. Do you have volume discounts?

We are happy to extend multi unit discounts. For more information, please contact us HERE.

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Does the kiosk work in all business locations?

Anywhere that has foot traffic is a great place for a ServiceGuru kiosk. We have customers in: Retail, medical offices, hotels, restaurants (full service, fast casual and quick service), sports facilities, family entertainment centers and can even be used at special events to collect feedback, emails or mobile numbers for marketing efforts.

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Do you offer a free trial or a way to see the kiosk in action?

Yes! We are happy to schedule a demo customized for your business and extend a free 30 day full-feature trial in your business location.

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Is power or WiFi required for the kiosk?

For the best results the kiosk should be connected to power and WiFi but we can evaluate your situation and provide alternative solutions.

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Do you provide assistance to configure the kiosk to work in our business?

Yes we do! We create your custom flow

to make it fast and easy to setup. We always provide stellar service and are here to help you every step of the way!

Pita Jungle is a full service Mediterranean concept restaurant with 21 locations.

Results

The following results were realized during the first 7-weeks of Kiosk operation at a single location.

# of Reviews obtained from all other online review platforms combined.

# of Reviews obtained from the ServiceGuru Kiosk

X (times) Increase In the Number of Reviews

Client Testimonials

“I have worked with a lot of different approaches to customer satisfaction ratings, this system has truly impacted and shifted our view on customer care. My associates want to receive their rating scores. I have had customers yell across the store “Evan you got a five from me!” My associates LOVE it and so do I!”

– Velvet, West Lake Ace Hardware

“ServiceGuru has been instrumental in collecting meaningful feedback for us. We get significantly more reviews on the kiosk than anywhere else. Our team loves to see how they are doing. We rely on the kiosk so much more vs. review sites.This kiosk literally blows away anything and everything we have ever used. Huge amount of feedback, which is invaluable to us. Don’t think we could live without the kiosk now!”

– Stephanie, AZ on the Rocks